How to make a claim on your wedding insurance.
1. Contact us to make a claim
Contact us as soon as practical, though certainly within 30 days of an event that is likely to give rise to claim.
2. Provide proof of costs
It might go without saying, though the more the proof you have, the easier it will be for a claim to be assessed and for us to help you. Types of documents you should keep organised and within reach include:
- Receipts and invoices
- Credit card and/or bank statements
- Copies of contracts/agreements with suppliers
- Emails and correspondence with suppliers
- Other useful items that could assist with making a claim.
We may contact you and ask for further information in support of your claim (e.g medical or police reports, original receipts/proof of purchase). This may also include providing us with English translations of any supporting documents. Please note that providing us with the necessary supporting documents is done at your own expense.
3. Give us up-to 10 days after we have everything
Our team of claims assessors are experienced and will assess and process claims as quickly as possible.
Allow up to 10 days once we have everything from you and feel free to contact us at any stage if you need an update.
Ready to claim?
Our partners in claim
Insurance is all about partners and we believe we have the best.
We use the world’s largest re-insurer, Lloyd’s of London to underwrite our insurance.
Your policy is backed by the best.
Proclaim provides industry-best claims services. We work closely with Proclaim to deliver the best possible claims process to our customers.
Claims is all that Proclaim does.
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Making a claim is really quite simple
Our experienced claims team will help you each step of the way. This isn't our first rodeo and we're building Australia's leading wedding insurance company by ensuring the best customer service and experience possible. Hopefully we never need to speak, but if we do, we are here to help.
The WedSure Promise
We've been in the insurance game for years and at WedSure, wedding insurance is all that we do. We have designed our product as easy and comprehensive cover for your special day.
